15th European Conference on Artificial Intelligence
|July 21-26 2002 Lyon France|
Liliana Ardissono, Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker, Ralph Schaefer
For the last two decades product configurators relying on Artificial Intelligence techniques have been successfully applied in industrial environments. These systems support configuration of complex products and services in shorter time with fewer errors and therefore reduce costs of a mass-customization business model. The EU-funded CAWICOMS project aims at the next generation of Web-based configurator applications that cope with the new challenges of today's open, networked economy: this includes support for heterogeneous user groups in an open market environment as well as integration of configurable sub-products provisioned by specialized suppliers. This paper describes the CAWICOMS Workbench for the development of configurator applications that support both adaptive and personalized user interaction as well as distributed configuration of products in a supply chain. The developed tools and techniques rely on a harmonized knowledge representation and knowledge acquisition mechanism, open XML-based protocols, and advanced distributed reasoning techniques. We applied the workbench based on the real-world business scenario of distributed configuration of services in the domain of IP-based Virtual Private Networks.
Citation: Liliana Ardissono, Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker, Ralph Schaefer: A Framework for Rapid Development of Advanced Web-based Configurator Applications. In F. van Harmelen (ed.): ECAI2002, Proceedings of the 15th European Conference on Artificial Intelligence, IOS Press, Amsterdam, 2002, pp.618-622.