15th European Conference on Artificial Intelligence
  July 21-26 2002     Lyon     France  
   

ECAI-2002 Conference Paper

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A Framework for Rapid Development of Advanced Web-based Configurator Applications

Liliana Ardissono, Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker, Ralph Schaefer

For the last two decades product configurators relying on Artificial Intelligence techniques have been successfully applied in industrial environments. These systems support configuration of complex products and services in shorter time with fewer errors and therefore reduce costs of a mass-customization business model. The EU-funded CAWICOMS project aims at the next generation of Web-based configurator applications that cope with the new challenges of today's open, networked economy: this includes support for heterogeneous user groups in an open market environment as well as integration of configurable sub-products provisioned by specialized suppliers. This paper describes the CAWICOMS Workbench for the development of configurator applications that support both adaptive and personalized user interaction as well as distributed configuration of products in a supply chain. The developed tools and techniques rely on a harmonized knowledge representation and knowledge acquisition mechanism, open XML-based protocols, and advanced distributed reasoning techniques. We applied the workbench based on the real-world business scenario of distributed configuration of services in the domain of IP-based Virtual Private Networks.

Keywords: PAIS

Citation: Liliana Ardissono, Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker, Ralph Schaefer: A Framework for Rapid Development of Advanced Web-based Configurator Applications. In F. van Harmelen (ed.): ECAI2002, Proceedings of the 15th European Conference on Artificial Intelligence, IOS Press, Amsterdam, 2002, pp.618-622.


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ECAI-2002 is organised by the European Coordinating Committee for Artificial Intelligence (ECCAI) and hosted by the UniversitÚ Claude Bernard and INSA, Lyon, on behalf of Association Franšaise pour l'Intelligence Artificielle.